Terms of delivery
SCHEDULE
We deliver shipments within 3-10 days of receiving the order or according to the agreement, depending on product availability.
DELIVERY METHODS
The products are delivered through UPS Standard.
Delivery / Freight costs are added to the delivery.
GENERAL
General information about the online store
Online store products are sold by Finfina Oy (FI24173045). We sell products to private individuals of legal age in Finland and the EU region. Product prices include VAT. We reserve the right to change prices and postage.
Ordering
As a rule, products are ordered via the internet at www.finfina.fi via the shopping basket.
All orders are confirmed by email, which states the price of the order, shipping costs and the ordered products. In order to receive an order confirmation, you must provide an email address when ordering.
You agree to the delivery conditions in force with each order.
Order and payment confirmation
We will send an order confirmation by e-mail, where you can see:
Order product listing
The final amount of the invoice
Tax breakdown
Through the user account on our website, you can check the content of the order if you have registered as a customer of the online store before or during the order.
You will receive a payment confirmation from Paytrail Oyj, which states the amount of the payment, the payment code and the date. Contact Paytrail (020 718 1830 / [email protected]) if you have any questions regarding the payment transaction.
Payment methods
The products and their postage are paid when ordering. In the online store, you can pay with the following payment methods: Finnish banks, Visa, MasterCard, American Express and Diners Club. Payment is made through Paytrail Oyj’s website.
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Payment service provider
Paytrail Oyj www.paytrail.com (FI21228397) acts as the implementation and payment service provider of the payment brokerage service in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.
